Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: rkpatel78 on August 04, 2009, 06:14:59 PM

Title: Genesys Interactions Guide
Post by: rkpatel78 on August 04, 2009, 06:14:59 PM

Some of my best knowledge of Genesys Interactions at one place. :D It might help you to understand better..... ::)

http://contactcenterarchitects.com/genesys-interactions-guide.html

Title: Re: Genesys Interactions Guide
Post by: cavagnaro on August 04, 2009, 11:09:22 PM

Nice, thanks!

Title: Re: Genesys Interactions Guide
Post by: tony on August 05, 2009, 01:27:34 PM

Anything to help out "new starters" - and this will help...

Thanks Ranjit!

Tony

PS: Anything about Reporting...??? :)