Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Timur Karimov on August 20, 2009, 04:59:49 PM

Title: Anyone allready try T-Server ver8.0 for Cisco CCM ?
Post by: Timur Karimov on August 20, 2009, 04:59:49 PM

have same question about recording and supervisor voice monitoring =(

Title: Re: Anyone allready try T-Server ver8.0 for Cisco CCM ?
Post by: jumpup on August 21, 2009, 04:05:55 PM

Hi Timur,

Sorry I can't help you on recording but I currently implement the Tserver 8 with UCCM.

I have some issue concerning the "partioning" normally supported by this Tserver...
But I am not able to login an agent with this new kind of configuration DN[partition].

If some one has already configure it, I'm very interesting!


Regards

Title: Re: Anyone allready try T-Server ver8.0 for Cisco CCM ?
Post by: Timur Karimov on August 25, 2009, 07:32:40 AM

[quote author=jumpup link=topic=4582.msg20425#msg20425 date=1250870755]
Hi Timur,

Sorry I can't help you on recording but I currently implement the Tserver 8 with UCCM.

I have some issue concerning the "partioning" normally supported by this Tserver...
But I am not able to login an agent with this new kind of configuration DN[partition].

If some one has already configure it, I'm very interesting!


Regards
[/quote]

look at this rules:
Starting with release 8.0, the following configurations are supported by  T-Server:
• Addresses with the same DN, in the same partition, and in different devices  are treated as shared lines. 
• Addresses with the same DN, in the same partition, and in the same device  are not allowed. 
• Addresses with the same DN, in different partitions, and in the same device  are treated as different addresses.
• Addresses with the same DN, in different partitions, and in different  devices are treated as different addresses. 

did u have and read Deployment Guide for T-Server 8.0 ?