Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: sriley on August 28, 2009, 05:32:58 PM

Title: CCPulse on Vista 64 bit
Post by: sriley on August 28, 2009, 05:32:58 PM

Has anyone been able to get CCPulse to work on Vista 64 bit?  If you have been able to get it to work can you explain how you did it?

Title: Re: CCPulse on Vista 64 bit
Post by: Koldun on August 30, 2009, 04:13:46 PM

Try this:

In the properties of the CCPulse installation file (setup.exe), in the tab "Compatibility" you should configure compatibility with Windows XP SP2;
In file "ip_description.xml" (from installation folder) you should add the strings as follows:
[i]--------------
<Platforms OSGroupName="windows">
    <Computer Type="Intel 64 bit">
      <OS Name="Windows Vista" />
------------[/i]
Then install CCPulse application as usually.

Title: Re: CCPulse on Vista 64 bit
Post by: skriley on September 17, 2009, 02:45:30 PM

Thank you.  I will try this.