Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cpoon on September 02, 2009, 01:41:51 AM

Title: Automate creation of Calling List/Filter?
Post by: cpoon on September 02, 2009, 01:41:51 AM

Just wondering, can we "automate" i.e. programmatically create calling list/filters for outbound campaigns instead of creating via Configuration Manager?

thanks,
cp

Title: Re: Automate creation of Calling List/Filter?
Post by: cavagnaro on September 02, 2009, 01:46:43 AM

Nop. At least I don't know any SDK that can do that...

Title: Re: Automate creation of Calling List/Filter?
Post by: René on September 02, 2009, 08:52:13 AM

Hi cp,

Yes, it's possible using Configuration Platform SDK. I would recommend you to use Configuration Object Model (COM) Application Block that makes development much easier as you can work with objects (classes) instead of XML documents.

R.