Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on September 10, 2009, 02:48:06 AM

Title: DoNotCall only for a few campaigns
Post by: cavagnaro on September 10, 2009, 02:48:06 AM

Hi guys,
I wonder if we can set up the do_not_call feature only for a few campaigns, not for all of them, if so how? For what I understand OCS reads for all campaigns, I can't see on how to restrict it.
Thanks

Title: Re: DoNotCall only for a few campaigns
Post by: René on September 10, 2009, 09:10:57 AM

Hi Cav,

Have you tried campaign-level option "check_dnc_list"? It should work but I haven't tested it...

R.

Title: Re: DoNotCall only for a few campaigns
Post by: cavagnaro on September 10, 2009, 04:28:10 PM

Thanks René! Missed that section....thanks!

Title: Re: DoNotCall only for a few campaigns
Post by: bogdan on September 10, 2009, 09:11:00 PM

this works at the campaign-level as well?! not only on OCS. new stuff every day  8)