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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: G3n35Y5 on September 12, 2009, 08:53:40 AM

Title: AttributeUserEvent - Definition & values
Post by: G3n35Y5 on September 12, 2009, 08:53:40 AM

Hi,

I have observed AttributeUserEvent frequently in logs.
Many a times I came across the following in logs:
AttributeUserEvent 57
AttributeUserEvent 59

I looked for this event in T-Server SDK Developer's guide but did not find any fruitful information. Could anyone please let me know what this event means and what do different values of AttributeUserEvent signify?

Thanks

Title: Re: AttributeUserEvent - Definition & values
Post by: René on September 12, 2009, 09:37:05 AM

Hi,

Could you post here snippet of T-Server log showing that attributes?

R.

Title: Re: AttributeUserEvent - Definition & values
Post by: Fra on September 15, 2009, 06:27:56 PM

René,

wasn't that something posted by somebody else ages ago? If I well remember, the cause was URS not recognizing some TServer attributes - the Tserver release was way older than URS one, for argument's sake 7.5 whereas URS one 7.0.

Fra

Title: Re: AttributeUserEvent - Definition & values
Post by: René on September 16, 2009, 07:58:14 AM

Hi Fra,

It think you're right. I just wanted to see full T-Server log - especially events coming with that attribute - and try to find out what these values mean.

R.

Title: Re: AttributeUserEvent - Definition & values
Post by: Fra on September 16, 2009, 11:14:53 AM

Sure,

just barging in while we were waiting for the logs  ;)

F