Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: julkrom on September 14, 2009, 11:19:35 PM

Title: LoggedOut icon in CCPulse
Post by: julkrom on September 14, 2009, 11:19:35 PM

Hi

The customer is asking me for changing the icon LoggedOut from the red X to a black X, because they are confused with the NotReady icon; but I can't find where :( the CCPulse version is: 7.5.100, I try in Settings but, when I change the LoggedOut color, there is no change in the LoggedOut icon, even if I restart the CCPulse GUI; so there's someone who change this icon?...thanks

Regards!!!

Title: Re: LoggedOut icon in CCPulse
Post by: Dionysis on September 15, 2009, 12:05:33 AM

I don't think this can be done.

If the customer is confused between a red X and a red diamond then perhaps they are running their resolution too high.

Title: Re: LoggedOut icon in CCPulse
Post by: cavagnaro on September 15, 2009, 01:18:12 AM

In CCPulse application you have an option of version (IconStyle), change that value to 6.1.301.05 instead of 6.1.301.04