Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Gremlin on September 17, 2009, 09:38:04 AM
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Anyone deployed Genesys G-plus for MS CRM before?
Need some advise on the G-plus for MSCRM,
1. Does the G-plus adapter support both MS CRM 4.0 32-bit and 64-bit?
2. Read from the deployment guide that Gplus Adapter must be installed on the same server as MS CRM application server – may I know if MS CRM application server is installed on multiple servers (for load balancing), how about the Gplus Adapter (do we need to install G-plus on multiple servers as well) ?
thanks in advance!