Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: optimizer on September 20, 2009, 05:18:34 AM

Title: Multi-sites planning & deployment
Post by: optimizer on September 20, 2009, 05:18:34 AM

Hi There,

Anyone had deploy multi-sites solution before? Wish to understand if customer is planning for a multi-sites deployment, but in phases.
For Genesys portion, can we configure CME as single side for the start & add in side 2 & 3 in 6 to 12 months phases or is easier to us to configure all 3 sides at the initial stage.

Infrastructure at site 2 & 3 will not be ready in 3 to 9 months.

Thansk in advance for your sharing...

optimizer

Title: Re: Multi-sites planning & deployment
Post by: René on September 20, 2009, 08:43:52 PM

Hi Optimizer,

Yes, it's possible. You can add new site anytime you want.

R.

Title: Re: Multi-sites planning & deployment
Post by: optimizer on September 22, 2009, 12:35:11 PM

Okie Noted,

Thanks Rene.

Optimizer