Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Nisha on September 20, 2009, 04:48:21 PM

Title: How to use T-Library sdk in .net
Post by: Nisha on September 20, 2009, 04:48:21 PM

Hi,
I really need your help.
Please does anyone know how to use the Genesys T_Library sdk in .net C#?
Thank you ...

Title: Re: How to use T-Library sdk in .net
Post by: René on September 20, 2009, 08:48:36 PM

Hi,

I assume you're talking about old "good" C/ActiveX TLibrary. It's possible to use both but C version would require a lot of work as you have to write wrapper to allow usage in managed code. Working with ActiveX version would be easier as Visual Studio will generate the wrapper automatically.

Very important - using C/ActiveX TLibrary with .NET isn't officially supported and both versions are currently in EOL state (End Of Life). Support of these will finish soon as well. So I would recommend you to look at new Platform SDKs.

R.

Title: Re: How to use T-Library sdk in .net
Post by: Nisha on September 22, 2009, 08:21:52 AM

Thank you for your reply but unfortunately I have only one option and it's the T-Library SDK, do you have a sample pf using TOpenServerEX() using C#?

And another question please, can you tell me more about the Platform SDK, is it a web service?

Title: Re: How to use T-Library sdk in .net
Post by: René on September 22, 2009, 04:06:04 PM

Hi,

I don't have any sample of usage TLibrary C version in C#.

About SKDs - there is presentation available on Genesys DevZone website that describes all available SDKs. It's really good to view that one. Platform SDK is set of native (.NET, Java) component implementing TLibrary and other protocol. There is another SDKs available - Interaction SDK - that is more "business" oriented = developer is working with objects like Agent, Extension etc. rather then with low-level messages. Communication via web services is supported by that SDK.

R.