Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: KBS on September 21, 2009, 05:50:10 PM

Title: Genesys SIP Server and Websphere Voice Response
Post by: KBS on September 21, 2009, 05:50:10 PM

Has anyone successfully integrated Websphere Voice Response 4.2.3  (SIP enabled) to Genesys SIP Server using IVR Driver? If so, how did you get the channels in the IVR Driver to match up with the WVR channels?