Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: chuck14 on September 30, 2009, 03:48:19 PM

Title: creating new support team
Post by: chuck14 on September 30, 2009, 03:48:19 PM

Hello I am writing a justification for a new support team to support our Genesys infrastructure.  We are still in the development stages but I want to start building a team.  We will have a full suite of products, GVP, framework, reporting, interaction media, recording, email , chat and routing.  I was trying to find documentation for hours per platform.  Any help would be appreciated.

Title: Re: creating new support team
Post by: cavagnaro on September 30, 2009, 03:49:42 PM

Again the same question??? Come on! I think this is spam!