Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mark on November 02, 2009, 11:49:59 AM

Title: Agg_By_Week?
Post by: mark on November 02, 2009, 11:49:59 AM

Morning All :]

Have a daily report that is based on T,R and O Day tables.
In the T table there is an 'agg_by_week' column.

How do I use this to create a weekly report? Can't seem to find anything online at all about 'agg_by_*'!!

Cheers :]

Title: Re: Agg_By_Week?
Post by: ecki on November 03, 2009, 07:24:44 AM

Hi Mark,

Simply. In report section use this field as dimension for your table.

H.

Title: Re: Agg_By_Week?
Post by: mark on November 05, 2009, 09:43:35 AM

thanks fella. I was hoping that it could be used a bit more to create more reports automatically, rather than using the 'week' / 'month' tables :]