Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: aponterules on November 25, 2009, 06:34:39 PM

Title: EMPS connection with other GVPs
Post by: aponterules on November 25, 2009, 06:34:39 PM

Hi

I have a customer with 4 GVPs, 1 box has installed GVP and EMPS (for the 4 GVPs), 3 boxes with GVP, 1 GVP each one, I know that all GVPs ask the EMPS for the config and xml applications but in case the customer changes or modifies the Windows Administrator password of the server with EMPS installed, I think the other 3 GPVs won´t be able to connect to the EMPS, so I´m not sure where do I need to declare the new password on the others GVPs

I think its under IIS/web sites/dispenser? But I´m not sure if its under the anonymous access?? Or where do I need to stablish the new windows password of the server running the EMPS, in order to GVP connects to that server

Or, how is the connection between GVPs to EMPS running on a separate server??

Title: Re: EMPS connection with other GVPs
Post by: CTIgem on November 25, 2009, 09:06:40 PM

Well, I thought VCS or IPCS server registers with EMPS and it's not related to Windows admin password.
And this means as long as you don't change EMPS user name and password, you should be ok.
I didn't test this so someone else might have more info.