Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on December 02, 2009, 04:21:42 AM

Title: Install ASR Language Pack
Post by: cavagnaro on December 02, 2009, 04:21:42 AM

Hi guys,
I'm installing my first ASR engine, I received from Genesys the Nuance engine and a ZIP file, I installed the engine and uncompressed the pack file to the data folder, however the engine wont start indicating that there is no language pack installed. Now I wonder is this ZIP file the right one or had to receive a MSI package like the TTS ones?
Thanks