Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Timur Karimov on December 04, 2009, 01:05:19 PM
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Well, let me describe the situation:
we have this config
ISP ---trunk prefix '8' ---Site A---inter_site_trunk---Site B--Agent C
On Site A we have DN plan 1xxx
On Site B we have DN plan 2xxx
Agent C stat the new call and dial number 3xxx. How do you think - what happens with this call and what ultimately this will lead?
WBR Thaler
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Looks like no one did't use multi-site with SIP ? =)
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Thaler,
No offence intended but I didn't understand the question.
Tony
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Soon will implemet multi-site (sip+tdm), so your title get me interested.
But where is your gateway and sip server in your diagram?
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[quote author=Tony Tillyer link=topic=4972.msg22130#msg22130 date=1260187800]
No offence intended but I didn't understand the question.
[/quote]
Tony, i'll try to clarify =)
The question is what happens with this call? Where it will be sent? That will hear an agent. And in the end that we see in the logs and trace?
WBR
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[quote author=CTIgem link=topic=4972.msg22131#msg22131 date=1260192213]
But where is your gateway and sip server in your diagram?
[/quote]
Well, you can recognize 'ISP' as gate to our ISP. And 'SiteA&B' as our SIP server