Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: tony on December 04, 2009, 01:05:46 PM
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I've been asked to look at a virtualized environment to set up a standard Genesys Framework (lucky me! :( )
Because it will be virtualized on shared resources, there will be no identification components avaialble - it would be a non-static IP address, Host Name will be missing, etc. Even before I start considering all of the other Solution implications, how would I get a FlexLM license file (license.dat) to work, if there is no MAC address for the Host...? Is that at all feasible...?
I have no Kit Kat to offer today - I'm wondering if my dog-eared copy of [url=http://www.amazon.com/Without-Enigma-Ultra-Fellgiebel-Riddles/dp/0711027668] "Without Enigma" by Kenneth Macksey [/url] will do as payment...? ...It's a hard back copy..! :) [i](...this offer not available in Germany...)[/i]
Tony
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Hi,
But if you use VM-Ware and windows, you sure will have a volume serial numer on the C: to request a licens file for. We have Genesys running in testenviroment on VM-Ware.
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... thanks for the prompt response - it's not vmware...
It's a corprate-level virtualization - a bit like a (massive) server farm... and there is (apparently) no means of identifying the underlying hardware, through the software/service layer....
Tricky, eh...?
T
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Tony,
can't you leave just the FLEXlm out of that virtualized environment?
Fra
p.s. can't have smart ideas without having a Kit Kat to get!
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Toni,
i think is no matter VMware, Hyper-V, VirtualIron, Citrix - all of this system mount virtual drive as "logical local" -so you always have the "hard drive" volume serial number. More difficalt with Dialogic license that i believe can use only MAC or special hardware token.
I'll test work env. under VMWare, Hyper-V, VirtualIron - all work perfectly.
WBR Timur
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Thanks for all the replies... they are helpful....
The issue I have is that I have been asked to consider a [i]Service Layer [/i] on the Virtualized Layer. This basically means that the (Service Provider) owns the VMWare and is only providing "aspects" of it, to me. If they stipulate that a requirement is that my software [i]must not be [/i] reliant on a fixed hostname, IP or hardware address then the only answer I can give is that Genesys cannot be implemented under those conditions. If they had said "we are using VMWare - will Genesys work on that?" then I could have said yes, from v7.5 onwards... but that is not the case.
Again - thanks for all the input! :)
Tony