Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kay on December 08, 2009, 05:17:37 PM

Title: config UCSDAP in the way of oralce
Post by: kay on December 08, 2009, 05:17:37 PM

hi
    When i deploy multimedia , the database is oracle, i config the UCSDAP with the oracle database and multimedia and database don't deploy on one PC. Must I install LCA in the System of oracle ,so we can monitor the PC of oracle.

Title: Re: config UCSDAP in the way of oralce
Post by: cavagnaro on December 08, 2009, 06:21:18 PM

If you want to monitor that server yes, otherwise just create the host in CME and use it for your DAP

Title: Re: config UCSDAP in the way of oralce
Post by: René on December 09, 2009, 09:04:18 AM

Kay,

If you set LCA port to 0 (zero) for this host then SCS won't monitor it so no alarms of type host unavailable/inaccessible will be generated.

R.

Title: Re: config UCSDAP in the way of oralce
Post by: kay on December 09, 2009, 11:35:23 AM

hi cavagnaro
      You means I must install LCA on the PC of oracle? but if the OS of oracle is windows XP , it seems LCA doesn't support this OS. So when i config UCSDAP(contact server) in multimedia,can you tell me how can i config the UCSDAP with the way of JDBC.

Title: Re: config UCSDAP in the way of oralce
Post by: René on December 09, 2009, 12:38:26 PM

Kay,

LCA is optional component so deployment on Oracle server is not required. Follow these steps to create JDBC-based DAP for UCS:

1/ Create new host with name corresponding to your Oracle host in CME. Set LCA port to 0 - SCS won't try to monitor that host
2/ Create new DAP as described in Multimedia Deployment Guide on page 109 (key points - DBServer must not be selected, fill connection information on "Database Information" tab, select Oracle host, you've created in step 1, and set port to 1521 on "JDBC Connection" tab)

R.

Title: Re: config UCSDAP in the way of oralce
Post by: kay on December 11, 2009, 01:37:46 PM

hi René
      Thank you!