Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Mphil on January 01, 1970, 12:00:00 AM

Title: CCR to Symposium scripts Migration
Post by: Mphil on January 01, 1970, 12:00:00 AM

Hi All:

We have a situation where the Meridian 1 is configured with CCR link/Max & many CCR scripts in place.
This configuration will now be replaced by a Symposium Call Center Server (SCCS 4.0) via SLink. The question is is there a way to migrate all the CCR scripts to the new Symposium scripts? What is the recommended way?

Any help will be most welcome.

Thanks
Mphil

Title: CCR to Symposium scripts Migration
Post by: Rory on January 01, 1970, 12:00:00 AM

We are in a similar situation and, alas, it looks like a manual process is required. But if anyone knows any better ....