Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: adnanshahid on December 15, 2009, 12:10:30 PM

Title: Call drop tracing in T-Server
Post by: adnanshahid on December 15, 2009, 12:10:30 PM

Hi,
I am using Genesys V 7.6. Is there any way to find out in T-Server logs who ended call ; Customer or CRO ?

Title: Re: Call drop tracing in T-Server
Post by: cavagnaro on December 15, 2009, 12:25:29 PM

Being longly discussed, short answer, no, in G8 depending on the PBX will have this feature.
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