Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: GenesysNewbie on December 23, 2009, 04:56:12 AM

Title: GVP _ Problem when inserting records to a DB
Post by: GenesysNewbie on December 23, 2009, 04:56:12 AM

Hi guyz, i am performing several inserts on a SQL SErver2000 BD, i am using teh GVP Studio objects.

However, when i launch 25 or 30 it fails. (i test with 20 call and its ok)
i am getting several error logs about bad fetch issue(error 500).

I think its concurrency.


Is GVP capable to deal with this inserting db functionality for several calls?????

Title: Re: GVP _ Problem when inserting records to a DB
Post by: René on December 23, 2009, 12:45:39 PM

Hi,

What kind of web server do you use (IIS, Apache etc.)? It might be issue on web server side rather then on GVP as VXML pages are generated and communication with database is done on web server side.

R.

Title: Re: GVP _ Problem when inserting records to a DB
Post by: GenesysNewbie on December 23, 2009, 07:26:58 PM

IIS 6.0.



I never see a iis best practice genesys doc for GVP....Do u?

Title: Re: GVP _ Problem when inserting records to a DB
Post by: cavagnaro on December 23, 2009, 07:42:54 PM

In GVP Deployment guide are configurations and settings recommendations for IIS, have you done them?
What does the webserver issues as the origin for that 500 error?

Title: Re: GVP _ Problem when inserting records to a DB
Post by: GenesysNewbie on December 23, 2009, 09:10:00 PM

hi cav i dont see a specific recommendation for my problem...please, maybe u can point one if its possible.
I review teh guide twice...

Hoping any kind of recoomendation =)

Title: Re: GVP _ Problem when inserting records to a DB
Post by: Juan Perez on December 28, 2009, 06:11:32 AM

Can you paste the code in the forum, to review that...

Title: Re: GVP _ Problem when inserting records to a DB
Post by: GenesysNewbie on December 28, 2009, 07:10:45 PM

hi guyz, Rene was rigth,

it was a DB issue. Thanks for all ur help.