Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Boy on January 12, 2010, 02:48:02 PM

Title: IRD Busines prosess saving problem
Post by: Boy on January 12, 2010, 02:48:02 PM

Hi,
Please help! How to save MCR business process in 7.6.200.05 Interaction Routing Designer?
On my lab I have installed Genesys 7.6 MCR. I have created simple business process (BP), after restart of config server objects of this BP become Independent Objects, so my BP is empty! This happens every time after solution restart!
Is there some changes comparing to 7.5, or it is bug of my installation?

Thaxs
boy

Title: Re: IRD Busines prosess saving problem
Post by: Helen on January 13, 2010, 05:01:02 AM

Hi,
  Check for the access permissions of IRD.

Thanks,
Helen