Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Silent on January 15, 2010, 10:52:42 PM

Title: Handle chat interaction in queue
Post by: Silent on January 15, 2010, 10:52:42 PM

Hello,

What is the best way to handle the chat interactions in queue?

Thanks in Advance

Title: Re: Handle chat interaction in queue
Post by: YevgeniyP on January 17, 2010, 07:46:30 PM

Question is unclear, what particular aspect are you interested in? You can use the sample provided as part of solution to start from and customize later for your needs.

YP