Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Jim on January 01, 1970, 12:00:00 AM

Title: Genesys and Lucent G3 v 8
Post by: Jim on January 01, 1970, 12:00:00 AM

Currently we are running a G3 v8 with the Genesys v5.
Genesys does not support v8 until release 6 but seems most of the
differences were minor and with basic framework we are running fine except for
a few items. Is anyone else in the same situation with multiple sites? Just want
to compare a few notes.

Title: Genesys and Lucent G3 v 8
Post by: Peter Nogorodsky on January 01, 1970, 12:00:00 AM

We have tried, unsuccessfully, to use it with release v8. Our main interest was Internet Suite, but after a few weeks of discouraging results caused by poor compatibility between IS and G3 v8, we gave up, and decided to wait.
One of our partner companies in Korea seems to be using V8 with Genesys TServer framework; however, I am not about the details.

I will try to get some more information. We have settled on CentreVu and did not regret it.

Peter