Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: seanh on January 25, 2010, 11:13:25 AM
-
Hi all,
Can anyone confirm the wiring for the cable to connect a D/4PCI port to RJ45 please ?
I have an RJ11 cable to BT connector and then a balun to convert it to RJ45.
I just wanted to check to make sure there is nothing out of the ordinary thats required as in multithreaded voice, it states that the number is ringing when i make an outbound call from that particular channel, but the dialed number does not ring.
I think its because my board/ports needs configuration as its newly installed but i just wanted to check to make sure its not a silly wiring issue.
TIA,
Sean