Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: oskar on February 02, 2010, 04:31:48 PM

Title: ERROR IN THE HYPERION 8.3
Post by: oskar on February 02, 2010, 04:31:48 PM

Good morning my problem is in the hyperion 8.3 becasue I am creating new reports when I process teh report not problem but when I want realize a new process... don´t realize the process and I press the botom process in the hyperion the messege is follow "error with oracle -1" I don't understand.

I attach the follow screens : error, filtros, reporte and consulta

Please I need your help becasue I have getting this reports in my job.

Thanks for yoru help

Title: Re: ERROR IN THE HYPERION 8.3
Post by: cavagnaro on February 02, 2010, 07:40:50 PM

Click on View -> Console Window to see what is happening exactly with that SP.