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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on February 05, 2010, 06:37:04 AM

Title: RGAssistant aggregation level reports
Post by: cavagnaro on February 05, 2010, 06:37:04 AM

Hi guys,
Today I finished a quite hard report that I first built with RGAssistant, however it was built for month and detail level days, now customer wants the same for day as summary and hour as detail level. I tried changing the tables names only for all the sections but it gives me errors because by some reason it still references the name as for the monthly tables...any idea how to solve this without having to build everything again????

Title: Re: RGAssistant aggregation level reports
Post by: ecki on February 05, 2010, 06:50:35 AM

Hi Cav,

What is the error?

e.

Title: Re: RGAssistant aggregation level reports
Post by: tony on February 05, 2010, 09:24:18 PM

One way is to right-click the Table in the Query view and goto Properties - see if you can update the Table name within the Properties box...

Another is to go to the SQL view and see if you can update the Table names in that view.

HTH?

Tony