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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Nirgal on February 11, 2010, 12:54:52 AM

Title: WFM 7.6 and IE8
Post by: Nirgal on February 11, 2010, 12:54:52 AM

Hi guys, we resently had a customer who installed IE8, their set up is XPSP3, IE8, Java 1.6.18 and WFM 7.6 Client. 
For the desktops with IE8 the clock display in WFM client is now in a 12hr format not the 24hr format the customer wants.  I know WFM is not suppported on IE8 but does anyone know what could be done to fix the problem besides roll back to IE6/7

Title: Re: WFM 7.6 and IE8
Post by: ThomasTritten on March 25, 2010, 02:10:48 PM

Nirgal,

I'm sorry, but I don't have an answer to your question.
However, I would like to pass on a word of warning.
There are many other things that do not operate properly with IE8 and WFM 7.6.1 and prior
(The Filter buttons do not always operate, such as in the Adherance Details screens, just to name one)

I strongly suggest that you use a supported browser, such as IE7 or Firefox, until IE8 is officially tested and supported, which will be in WFM 8.0. (ETA 2010/6)