Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Jofre on February 17, 2010, 07:49:34 AM

Title: Backup TServer in GPlus 7.5 Configuration
Post by: Jofre on February 17, 2010, 07:49:34 AM

If we have T-Server and T-Server HA in Hot Standby, how we must configure it in Siebel 8 for the GPlus Adapter 7.5?

Driver:TServerAppName refers to primary T-Server, but it seems there's no other configuration for backup T-Server. Is it correct? In pre-7.5, you can configure Driver:BackupServerHost and Driver:BackupServerPort for backup T-Server

Is there any way to configure it in 7.5? Is it enough with the TserverAppName Option or is it imperative to configure the backup T-Server? And how?

Thank you.

Title: Re: Backup TServer in GPlus 7.5 Configuration
Post by: René on February 17, 2010, 03:41:23 PM

Hi Jofre,

Gplus Communication Server will handle HA for TServer itself. It is necessary to add primary TServer to connection of Gplus CommServer application and configure correct TServer name in Gplus Driver options (Driver:TServerAppName) only.

You can still use pre-7.5 configuration but I don't see any benefit of it. I did several deployments of Gplus adapter using new way and it works correctly.

R.