Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: C.J. on January 01, 1970, 12:00:00 AM

Title: EventEstablished is not being issued?
Post by: C.J. on January 01, 1970, 12:00:00 AM
Hi, folks,

there is a little problem I wanted to check with you all. It has to do with TServer (5.1.070) not issuing EventEstablished after a call was answered with TAnswerCall.

This problem started to appear only few days ago; however, no matter how many times we reboot it, the problem persists. What is causing this problem and how can this problem be fixed?

Thank you,
C.J.
Title: EventEstablished is not being issued?
Post by: Iwamura, Ken on January 01, 1970, 12:00:00 AM
We have the same problem. We fix it by TServer upgrade. You have old server. You must get newer one.

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