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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: aakarach on March 04, 2010, 06:02:32 PM

Title: SIP server dropping the call after 30 seconds
Post by: aakarach on March 04, 2010, 06:02:32 PM

Hello all

  we are using SIP server 8, the calls get droppped after approximately 32 seconds even when we are calling between two registered endpoints on the same sip server.  Can any one help or give ideas about this

thanks

ALi

Title: Re: SIP server dropping the call after 30 seconds
Post by: cavagnaro on March 04, 2010, 10:51:17 PM

Magic balls out of service.
Please provide logs

Title: Re: SIP server dropping the call after 30 seconds
Post by: Fra on March 05, 2010, 02:32:58 AM

[quote author=cavagnaro link=topic=5235.msg23229#msg23229 date=1267743077]
Magic balls out of service.
[/quote]
Again?! :o    oh boy, bring it back to who sold it to you!  :D

Title: Re: SIP server dropping the call after 30 seconds
Post by: cavagnaro on March 05, 2010, 02:26:50 PM

They work for a while but then get overloaded...I need to buy a more powerful one. Is yours working fine? Which model you have? :P

Title: Re: SIP server dropping the call after 30 seconds
Post by: Fra on March 05, 2010, 05:49:39 PM

[quote author=cavagnaro link=topic=5235.msg23293#msg23293 date=1267799210]
They work for a while but then get overloaded...I need to buy a more powerful one. Is yours working fine? Which model you have? :P
[/quote]
Never had any, I've always relied on yours! I've just got a text editor to read logs  ;D

Fra

Title: Re: SIP server dropping the call after 30 seconds
Post by: cavagnaro on March 05, 2010, 09:08:09 PM

damn it...well will have to keep on with the logs...

Title: Re: SIP server dropping the call after 30 seconds
Post by: Dhanasekar on June 14, 2010, 10:59:57 AM

which end point ur using ,we have used SIPTServer 8.0 with Eyebeam counter path which was dropping the calls every 30 seconds