Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on March 10, 2010, 08:43:36 PM

Title: GVP VAR
Post by: cavagnaro on March 10, 2010, 08:43:36 PM

Hi guys,
One question...is Voice Application Event Consolidator mandatory for VAR to work??? I'm not very confident after reading the VAR deployment guide...or VAR alone will do all the job?

Title: Re: GVP VAR
Post by: René on March 11, 2010, 11:03:13 AM

Hi Cav,

Voice Application Event Consolidator is the main component of VAR collecting the events, generating CDRs and storing them to VAR database. So the answer is - yes, it is mandatory.

R.

Title: Re: GVP VAR
Post by: cavagnaro on March 11, 2010, 03:53:32 PM

Hum...and which guide details its installation?

Title: Re: GVP VAR
Post by: René on March 11, 2010, 08:42:36 PM

Hi Cav,

VAR installation is described in "Genesys Voice Platform 7.6 Voice Application Reporter Deployment and Reference Manual" (76gvp_ref_var.pdf).

R.