Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vivek on March 15, 2010, 06:15:25 PM

Title: Datamart DST Problem
Post by: vivek on March 15, 2010, 06:15:25 PM

We are using Datamart 6.5, we noticed the time_key in Datamart tables is off by one hour even though the server time changed automatically on 3/14.

Does anyone have this problem, how to solve this problem?

Any help is appreciated:)

Thanks, Vivek.

Title: Re: Datamart DST Problem
Post by: Fra on March 16, 2010, 12:26:52 AM

You are running a very old version of datamart. Check these release notes out, just to start:

7.2.002.02 datamart (double issues, one on Solaris)
7.0.000.05 datasourcer
6.5.001.09 ETL runtime

Fra

Title: Re: Datamart DST Problem
Post by: vivek on March 23, 2010, 02:10:22 PM

Fra - Thank you for your reply. Your reply seems to be pretty vague...

Genesys ETL uses java. There is a Java tool available to fix DST problem, this tool can be downloaded from the web for OS & Java version. This fixes the problem OR installing JRE 1.5+ solves the problem.