Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: phil on March 22, 2010, 01:00:09 PM

Title: ICON 7.6.100.31 - Std 25131 Config data inconsistency detected
Post by: phil on March 22, 2010, 01:00:09 PM

Hi there,

at the startup of ICON (role=cfg) i got the following message:

[i]Std 25131 Config data inconsistency detected: IDB_id 217706 > CfgServer_Id 8[/i]

After running an ETL - Cycle the message changed to

[i]Std 25131 Config data inconsistency detected: IDB_id 217706 > CfgServer_Id 11[/i]

It hardly makes any sense to me that the affected CfgServer ID changed but not the IDB_Id as i made no config changes. Furthermore i can'T find column names like IDB_id or CfgServer_Id neither in the ICON scheme nor in the Config scheme.

Can somebody help out?

Best Wishes

Phil

Title: Re: ICON 7.6.100.31 - Std 25131 Config data inconsistency detected
Post by: phil on March 22, 2010, 01:19:44 PM

Ok, apart from the dubios column names and changing IDs  ??? you can just perform  the icon synchronization routine manually:

ICON Options, Section: callconcentrator, Option:start-cfg-sync=> change from "-1" to "0" then to "1" and back to "-1"
If a running ETL Cycle should have been terminated due to that message you can complete this by running the Job_TransformGIM with the following argument:

[i]-ignoreMissingConfigObjs[/i]

the exception is fixed that way.

Hopefully, this thread helps out on someone else, not to be completely obsolete  :)>

Title: Re: ICON 7.6.100.31 - Std 25131 Config data inconsistency detected
Post by: ecki on March 22, 2010, 02:05:47 PM

Hi,

Yes, that is pretty standard issue described in user guide. Just one question. Do you have ICON for configuration data on the same host as configuration server?

e.

Title: Re: ICON 7.6.100.31 - Std 25131 Config data inconsistency detected
Post by: phil on March 22, 2010, 03:15:27 PM

yes, at least the so called "primary". the "backup" is on the same host as the backup confserv.