Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: dmicu on March 25, 2010, 12:34:02 PM

Title: BQY templates for Email
Post by: dmicu on March 25, 2010, 12:34:02 PM

Hello,

Are there any BQY templates for Email in the standard package that Genesys offers?

Thanks!

Title: Re: BQY templates for Email
Post by: cavagnaro on March 25, 2010, 02:02:45 PM

Nop, you must build them using RGA