Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CTIgem on April 16, 2010, 12:45:40 PM

Title: SIP Bridge transfer
Post by: CTIgem on April 16, 2010, 12:45:40 PM

Hi,

We have a setup
OXE 9.0 <--->GVP76(IP)

And I know so far blind transfer will work with sip refer.
But will 'Bridge' transfer work?
From the doc, I need to set transfer-type and transfer-option to be blank and <transfer> block set to "bridge" in vxml. But I'm getting "Unauthorization" error.

Thanks.

Title: Re: SIP Bridge transfer
Post by: cavagnaro on April 16, 2010, 01:53:54 PM

I do remember making it work, but dude...don't you have an OXE guy with you? Generally configuring SIP OXE has its tricks and details...
Check SIP logs in OXE and in GVP to see what is going on

Title: Re: SIP Bridge transfer
Post by: CTIgem on April 21, 2010, 12:52:22 PM

Wish they know!

They are changing configuration, not sip anymore but T1 TDM.
OXE9.0->DPT1-2->GVP7.6

Will this work?

Thanks.

Title: Re: SIP Bridge transfer
Post by: cavagnaro on April 21, 2010, 04:19:58 PM

I don't know dude, I only work with SIP in OXE and honestly never had issues...