Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vma on April 20, 2010, 11:15:29 AM

Title: ESJ and MS Exchange server?
Post by: vma on April 20, 2010, 11:15:29 AM

I know that in older versions was not possible. Is it now (v8.0) possible to connect ESJ to Exchange Server?
Is it somewhere in the documentation this scenario described?

Thank you,
Mihai

Title: Re: ESJ and MS Exchange server?
Post by: cavagnaro on April 20, 2010, 02:27:22 PM

Why not? Exchange must have IMAP or POP3 enabled only and ESJ will act as a mail client...

Title: Re: ESJ and MS Exchange server?
Post by: René on April 20, 2010, 03:51:56 PM

Hi vma,

As written by Cav, ESJ does support IMAP and POP3 so you can easily connect to MS Exchange. I'm not aware about any plans to support native MS Exchange protocol by ESJ. Of course, you can raise a ticket with Genesys Support and ask them to add this functionality.

R.