Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: phil on April 20, 2010, 03:26:21 PM

Title: ICON 7.6.100.31 fails on startup
Post by: phil on April 20, 2010, 03:26:21 PM

Hi there,

both ICON_Config_1 and ICON_Config_2 have terminated without an appearent reason. The log jsut shows addp- Polls before.

After that restarting was no longer possible. They just terminate while loading Config Objects.

Theres no further info in the log.

Any ideas?

Cheers

Phil

Title: Re: ICON 7.6.100.31 fails on startup
Post by: René on April 20, 2010, 03:48:53 PM

Hi Phil,

There is a bug in ICON release 7.6.100.31. Please upgrade to release 7.6.100.33.

R.

Title: Re: ICON 7.6.100.31 fails on startup
Post by: phil on April 21, 2010, 07:54:57 AM

That hits the spot!

Cheers