Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kevinwang on April 22, 2010, 03:37:49 PM

Title: Gplus Siebel demo's license key issue
Post by: kevinwang on April 22, 2010, 03:37:49 PM

I have a genesys 6.5 demo, there is a Gplus Siebel demo.
when I followed its demo script to start Siebel Client for CCHENG(a agent), there is always popup message , "there is no valid license key in the database", when I clicked button, your license key is required,  but in the demo script , license key is not mentioned.

Is there anyone who ever run into this issue?

Btw, the siebel demo I run is Single Machine voice demo.


kevin

Title: Re: Gplus Siebel demo's license key issue
Post by: cavagnaro on April 22, 2010, 03:56:20 PM

6.5? That demo license must have expired already. Ask your Genesys guy to renew it

Title: Re: Gplus Siebel demo's license key issue
Post by: kevinwang on April 22, 2010, 05:04:22 PM

I changed system time, so genesys license worked properly, but this license issue may be just about siebel?

Title: Re: Gplus Siebel demo's license key issue
Post by: kevinwang on April 23, 2010, 01:54:59 PM

Nobody knows it?