Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: lekie on April 30, 2010, 04:07:33 AM

Title: Config language in chat (multimedia)
Post by: lekie on April 30, 2010, 04:07:33 AM

Dear All,

Have anyone knows where can i set Thai font for Chat appication?
I already set Thai font in GAD but in the web test still cannot read thai name as below

New party [b]('ŕĹçˇŕ') [/b] has joined the session:
Welcome to Genesys chat!

How should i fix it?

Thnks you in advance.
Cheers,
Lekie

Title: Re: Config language in chat (multimedia)
Post by: cavagnaro on April 30, 2010, 05:43:47 AM

doesn't the charset solves that? If you are looking that in GAD be sure that GAD can support that charset

Title: Re: Config language in chat (multimedia)
Post by: lekie on April 30, 2010, 06:46:47 AM

Hi,

In GAD I already config it but I want to know in Chat Application or in WEBAPI Can i set something about charset?


Cheers,
Lekie

Title: Re: Config language in chat (multimedia)
Post by: René on April 30, 2010, 07:15:25 AM

Hi Lekie,

Yes, there are two options allowing you to set charset and code page in WebAPI Server. You can find these in Web API application in settings section

[font=courier]  default-char-set = Windows-1252
  default-code-page = Cp1252[/font]

R.

Title: Re: Config language in chat (multimedia)
Post by: lekie on April 30, 2010, 09:16:48 AM

Thanks you so much I can fix it hihi