Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Akssar on May 13, 2010, 03:04:09 PM

Title: Will CC Pulse 7.5 support 64 Bit Servers?
Post by: Akssar on May 13, 2010, 03:04:09 PM

Hi,

I would like to know that CC Pulse 7.5 supports 64 Bit operating systems or not? Which version of CC Pulse supports 64 Bit Operating systems.

Thanks.

-ksp

Title: Re: Will CC Pulse 7.5 support 64 Bit Servers?
Post by: cavagnaro on May 13, 2010, 04:04:12 PM

Ask to Genesys...we don't have access to the roadmap.

Title: Re: Will CC Pulse 7.5 support 64 Bit Servers?
Post by: René on May 13, 2010, 04:39:12 PM

Hi,

I see in Genesys Supported Operating Environment Reference Manual that CCPulse 7.5 does support Windows Server 2003 64-bit (in compatibility mode).

What 64bit OS you are interested in?

R.

Title: Re: Will CC Pulse 7.5 support 64 Bit Servers?
Post by: borkokrz on May 13, 2010, 04:53:29 PM

For now CCPulse 7.5+ only supports Windows 2003 x64 (from initial version). Even Vista and even 32bit is not officially supported. AFAIK release 8.0 of CCPulse (planned for 3Q2010) will support Vista, W7 support is not yet planned.
Genesys is always few steps behind actual releases, I mean Windows, Linux and Oracle support.

Title: Re: Will CC Pulse 7.5 support 64 Bit Servers?
Post by: Akssar on May 13, 2010, 05:52:16 PM

Thanks, this is good info.

Can you provide me Genesys Supported Operating Environment Reference Manual ?

Thanks.

-ksp

Title: Re: Will CC Pulse 7.5 support 64 Bit Servers?
Post by: cavagnaro on May 13, 2010, 08:10:29 PM

You can find it in the support site under the documentation download section