Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vadim on January 01, 1970, 12:00:00 AM

Title: Genesys Support Phone
Post by: Vadim on January 01, 1970, 12:00:00 AM

I �em looking for training material for Genesys Support Phone (Soft Phone).
If anybody knows where I can find it, please email me.
Regards

Title: Genesys Support Phone
Post by: Vic on January 01, 1970, 12:00:00 AM

I do not know if there is a training material other than the fact that they give you a source code; however, if you look in ActiveX manuals, you will find all the information you need on how to use softphone as well as how to program it.

The manuals you want are:
ActiveX Interface Starter App 5.1 User's Guide
Desktop Toolkit 6.1 ActiveX Help File
Desktop Toolkit ActiveX Developer's Guide

That should probably get you what you need. Or just ask here :)