Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mduran22 on May 14, 2010, 03:29:07 PM

Title: Configuration Schema table tracking agent state login or logout
Post by: mduran22 on May 14, 2010, 03:29:07 PM

Is anyone aware of a table in the config schema that keeps track of the agent state (i.e. if an agent is logged in or logged out)?

Thanks,
Mike

Title: Re: Configuration Schema table tracking agent state login or logout
Post by: Steve on May 14, 2010, 03:41:59 PM

Not in config directly.

But you could enable the login table in Stat Server, then point your DAP to the config database.

Steve