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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: jumpup on May 21, 2010, 10:23:59 AM

Title: Tserver eads m6500 latency
Post by: jumpup on May 21, 2010, 10:23:59 AM

Dear all,

We need to install new TServers on our local environment to connect with Aastra PABX M6500 who are on remote sites.

The most important troubles are on the link. Actually there is a latency between 100ms to 200ms with this remote sites.

Does anyone knows wich timers on this kind of TServer can I modify to minimize the impact of latency?

For information that's the version of TServer:
Name T-Server for EADS Telecom M6500
Package Version 7.5.001.02
Build Date 2008-07-08
Build Number 1

Thanks in advance for your help.


Best regards