Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kevinwang on May 27, 2010, 02:33:29 PM
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I am a little confused about language configuration about GAD.
I know there are different language versions for GAD.
but for english version, I found there was a logon-languages.jsp file under gdesktop/logon directory, (actually, I don't know how to show this step to make a language selection), I assume when I make a selection, the gad interface will be different based on language selection, my question is what the difference between making a language selection of english version and using a specific different anguage gad version?
Also, when I do gad customization , there is a dictionary properties file , is this file only intended for customization part? nothing to do with GAD itself?
Kevin
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Any ideas?
Nobody knows about this?
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[quote author=kevinwang link=topic=5577.msg24399#msg24399 date=1274970809]
Also, when I do gad customization , there is a dictionary properties file , is this file only intended for customization part? nothing to do with GAD itself?
Kevin
[/quote]
Hi there!
GAD language translate customization (if i right understend your question) is realy easy - jast look in
GAD_install_dir\webapps\gdesktop\WEB-INF\classes\com\genesyslab\uadthin
here you found - Dico.properties file -it's for English version. Create new one, Dico_ru.properties - for Russian in my case, and edit it using any UTF-8 text editor. Also you can translate Supervisor part , here in supervisor folder u found - GSDResources.properties file.
WBR Thaler.
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my understanding is if there are more than one dico.properties files under GAD_install_dir\webapps\gdesktop\WEB-INF\classes\com\genesyslab\uadthin , when starting gad,should there be language selection step? Am I right?
what's the difference between gad versions for different langugage? just difference of Dico.propertie file?
kevin
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[quote author=kevinwang link=topic=5577.msg24441#msg24441 date=1275404485]
my understanding is if there are more than one dico.properties files under GAD_install_dir\webapps\gdesktop\WEB-INF\classes\com\genesyslab\uadthin , when starting gad,should there be language selection step? Am I right?
[/quote]
yes. u right
[quote]
what's the difference between gad versions for different langugage? just difference of Dico.propertie file?
[/quote]
yes - just different Dico file. it's like the skin/language file for over software.
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sorry, in that case, I am still confused.
if I need two language version at the same time, like english and franch, do I have to install two gads for two languages or just put two different Dico.properties file under GAD_install_dir\webapps\gdesktop\WEB-INF\classes\com\genesyslab\ uadthin ???
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just put two different Dico.properties =)
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Thank you very much, Timur Karimov
I have an other question about GAD.
Do you konw which gad version supports multiple customization?
It seems 7.6.202.02 does not.
Thanks in advance.
kevin
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[quote author=kevinwang link=topic=5577.msg24453#msg24453 date=1275481566]
Do you konw which gad version supports multiple customization?
It seems 7.6.202.02 does not.
[/quote]
what do you mean about 'multiple customization'? multiple tabs in right pane?
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GAD customization: in gad 7.5, only one customFile can be set up in web.xml, as below
<init-param>
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GAD customization: in gad 7.5, only one customFile can be set up in web.xml, as below
<init-param>
<param-name>customFile</param-name>
<param-value>/custom/custom.xml</param-value>
</init-param>
but later GAD version support deploying Multiple Customizations
To deploy additional customizations in parallel without impacting the
primary customization, specify the additional customizations by using
the name customFile<n>, where <n> represents a customization number
greater than integer 2. For example:
<init-param>
<param-name>customFile</param-name>
<param-value>custom/custom.xml</param-value>
</init-param>
<init-param>
<param-name>customFile2</param-name>
<param-value>custom2/custom.xml</param-value>
</init-param>
<init-param>
<param-name>customFile3</param-name>
<param-value>custom3/custom.xml</param-value>
</init-param>
but I tried in gad 7.6.202.02, it seems it doesn't support this feature.
My question, which version of GAD supports it?
Kevin
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Hi kevin,
try to 7.6.3.000.14
WBR Timur
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Thanks Timur.