Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vma on May 28, 2010, 02:16:21 PM

Title: New column in contacts
Post by: vma on May 28, 2010, 02:16:21 PM

Hey again,
I want a new field in my contacts list, "CompanyName". So I added a new Business Attribute in Contact Attributes named CompanyName. In GAD's options I added this attribute to: displayed-attributes, directory-search-attributes and directory-displayed-columns.
When I open contacts list, if I clik on a contact I see the company name in the right info but I don't see it under directory as a separate column and neither in the find fields so i can search contact that work for a company. Is there any other place where I should change?
Thank you!
Mihai

Title: Re: New column in contacts
Post by: cavagnaro on October 14, 2010, 02:02:05 AM

Hi there, were you able to solve this issue? I'm trying to do the same here and can't do it...

Title: Re: New column in contacts
Post by: cavagnaro on October 15, 2010, 12:55:00 AM

Well solved :)

on each attribute add in the annex tab a section "settings" and inside put 2 values:
is-sortable = true
is-searchable = true

Wait for a few seconds and now you will be able to add those to the GAD contact options.