Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on May 30, 2010, 06:31:29 PM

Title: How many calls did GVP OBN did?
Post by: cavagnaro on May 30, 2010, 06:31:29 PM

Hi guys,
Was wondering if there is any way that we can get stats on how many calls GVP OBN did using CCPulse or CCA or something. With VAR I get only the calls that were actually answered and transfered to the application but no idea of the dialings...any suggestion?
Thanks!

Title: Re: How many calls did GVP OBN did?
Post by: postx on June 08, 2010, 12:39:16 AM

hi you can have  look at the ipcs website on port 9810 there you can see all outbound calls performed since the last start of the watchdog.
gvp and outbound in the 7.x versions isn't a very good intergrated soltuion, i hope this will be improved in version 8 (but ssg is also some strange component), hopefully they will produce a good solution with ocs...