Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Bashu on May 31, 2010, 11:06:15 AM

Title: Best tool for analyzing the Log files
Post by: Bashu on May 31, 2010, 11:06:15 AM

Hi,

Someone suggest me the best tool for analyzing log file other than Kazmir.

If you have please provide me.

Thanks,
Basheer.

Title: Re: Best tool for analyzing the Log files
Post by: Steve on May 31, 2010, 06:58:48 PM

Grep and Windows Grep are good for finding particulat strings in logs.
TextPad with tserver-log.syn is good for reading through them.

A quick Google just turned up Genaalyze, something to try.

On the subject of Kasimir, it is worth noting that there are 2 different log tools with this name. One written by a guy called Sergey from Genesys (available from Genesys and sometimes on the web) and a different one available via Sourceforge written in PERL.

Title: Re: Best tool for analyzing the Log files
Post by: ecki on May 31, 2010, 09:23:48 PM

There is another Genesys tool "ts2db" which converts events in to excel, csv or sql (oracle or mssql).

Title: Re: Best tool for analyzing the Log files
Post by: Bashu on June 01, 2010, 07:13:19 AM

Thanks a ton Steve

At present i have been using Text pad and kasimir. I have downloaded genalyze also but i dnt know how to use genalyze tool i have tried a lot  :-[.

Thanks,
Basheer.