Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Steve on June 10, 2010, 02:31:35 PM

Title: Where have events gone in WFM 7.6?
Post by: Steve on June 10, 2010, 02:31:35 PM

According to the documentation to configure events, "Click Events on the Modules pane."

Except it is not there! It was there in previous versions but not now. Does anyone know where it has been moved to?

I've checked my security permissions to make sure it just wasn't hidden

Title: Re: Where have events gone in WFM 7.6?
Post by: Steve on June 11, 2010, 08:58:13 AM

OK, I know it's bad form to reply to your own posts. A bit like talking to yourself on the train.

But I've found the answer, and felt it would be rude not to share it!

Events in WFM 7.6.1 are now configured as Overlays in WFM Web Forecasts. This has not filtered through to the help files or the admin guide, that would make it all too easy.