Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: New... on June 11, 2010, 07:03:23 AM

Title: Outbound - Calling list table not getting created
Post by: New... on June 11, 2010, 07:03:23 AM

Hi,

I have defined the fields, formats, table access , calling list and campaigns in CME. When I open OCM and click on Calling list, am getting the error "Error Code: 429 - Activex component cant create object" and the table is not getting created :( Any pointers?

Title: Re: Outbound - Calling list table not getting created
Post by: New... on June 14, 2010, 06:32:16 AM

[quote author=New... link=topic=5620.msg24569#msg24569 date=1276239803]
Hi,

I have defined the fields, formats, table access , calling list and campaigns in CME. When I open OCM and click on Calling list, am getting the error "Error Code: 429 - Activex component cant create object" and the table is not getting created
[/quote]

When installed in windows server 2003, I am getting this error....But when the installation was done in Windows XP, the tables are getting created.
Any system related settings to be changed?

Title: Re: Outbound - Calling list table not getting created
Post by: Dhanasekar on June 14, 2010, 09:31:22 AM

Hi

For this issue consider the below points

1) Check your OCM Version and OCS version make sure your latest version of OCM.

2) Re-install your OCM should work.

Regards,
Sekar